May 20, 2022

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What is AI/ML and how does it impact your business

Artificial Intelligence (AI) and Machine Learning (ML) are among the most significant evolutions in computer and data science that magically transform a varied range of industries. With time, as these industries undergo digital transformation, more and more data is released, collected, processed, and executed in order to gain insights.

By now, over 40% of the organizations are entirely reliable on modern technologies such as Artificial Intelligence, Machine learning, and automation. In fact, a recent Statista study suggests that the global AI software market is predicted to grow around 126 billion US dollars by the year 2025. All the numbers exhibit that AI/ML is the single most powerful tool for businesses to drive new lines of revenue, make informed decisions, optimize business operations cost, and attract potential customers.

As you look forward to implementing new organizational goals this year, embracing AI/ML systems might be something to consider. While you plan to seek professional AI development services, you must be familiar with various applications and benefits Artificial Intelligence brings to your business. So let’s start with understanding what AI/ML is all about.

What is Artificial Intelligence (AI)?

Artificial Intelligence is a set of algorithms and processes that simulates human intelligence to perform tasks like learning, perception, and problem-solving. Certain practical applications of AI are:

  • Modern wearable technologies.
  • Personal assistant programs.
  • Data-driven software.
  • Self-driving vehicles.
  • Recommendation systems such as those deployed in Netflix and Spotify.

What is Machine Learning(ML)?

Machine learning, on the other hand, is a subset of Artificial Intelligence. It utilizes AI to continuously learn from data and produce algorithms that simulate human intelligence. In simple words, If there is some pattern or behavior stored in the system, AI helps machines learn from the repetitive pattern, predict and tell if it can happen again.

This is how modern enterprises analyze their customer’s buying patterns and user behavior from the past data and bring advanced solutions to enhance their user experience. As the business applicability of AI/ML grows, enterprises are finding new ways to integrate AI and ML into their apps and systems.

Therefore along with upgrading customer experience, they must be impacting businesses positively. Why do they matter to your business? Let’s take a look.

Impact of AI/ML on businesses

There is no secret that data is an important asset to any business, and managing data is the most crucial task to perform in order to succeed. Artificial intelligence and Machine learning can give your business a way to extract value out of the collected data and derive useful business insights. Not only this, AI/ML has the potential to transform all aspects of your business. How?

Below are some of the major business impacts of AI/ML technology:

1. Predication and personalization

You probably have witnessed this a lot of times. You select a product on Amazon, add it to your cart, and then you get busy with your schedule. Later you check your social media and find ads on the same product. Suddenly, you start seeing the product everywhere.

This is probably because AI/ML is good at making recommendations and personalizing your needs. These technologies are the best approach for marketers to run advertising campaigns.

With predicting repetitive patterns, machine learning has also helped organizations identify the scope of improvements and boost productivity.

This exhibits how AI can lead both in and out of the organization.

2.  Onboarding and recruitment

AI/ML is most likely to dominate the human resource aspect of the business soon completely. Artificial Intelligence reduces the need for repetitive tasks, speeds the operations, and lessens manual work when it comes to everyday schedules.

Moreover, organizations also seek custom AI software development services to create AI-enabled systems that track appropriate candidates, develop job search engines, browse through millions of resumes, and schedule interviews remotely.

3. Business security and compliance

Cybersecurity is one of the vital business concerns for organizations of all scales and sizes. The good news is, with the advancement of machine learning and AI, issues like data security can be tackled too.

Machine learning helps with fraud detection and tracking suspicious behaviors through supervised and reinforced learnings. Along with these, AL and ML-driven software and apps are designed to self-adjust and act accordingly in case of unknown events. This way, AI will safeguard your data, and ML will identify any vulnerabilities in advance.

4. Customer relationship management

The major use of AL and ML in the business landscape is changing the way businesses interact with their customers. Enterprises are already familiar with feature-rich CRM systems such as Salesforce and Zoho; however, there is still room for personalization and heavy data intervention.

The current AI-enabled systems are also expected to run on sentiment analysis technology that significantly responds according to human concerns. This can completely modify the field of customer service.

5. Cost and sales management

ML helps businesses promote products and make accurate sales forecasts in multiple ways. Starting with massive data consumption from unlimited sources, the customer data is constantly reviewed and modified by the AI/ML-driven software systems to make it align with future marketing strategies. This is how AI manages future costs and expenses by driving the best possible business decisions based on real-time data.

Along with the business aspects discussed above, Artificial intelligence and Machine learning also play a vital role in offering differentiated digital services, optimizing existing business services, and automating operations. Therefore, if you have an existing business app,you can take insights from a reliable guide to integrate advanced AI/ML features in your app.

Wrapping up!

From insurance, telecommunications, and healthcare to the automotive and retail industry, AI/ML has proved itself a powerful transformative technology. It provides enormous value to every business domain, and the good news is that every business is embracing this solution from head to toe. It’s not too late for you to discover AI development services and solutions for your business. It’s always the right time to advance and automate your business process using the current AI/ML solutions.

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